Terms & Conditions Tech Support

Terms and Conditions

All Ad-Hoc Servicing will be responded within the same day (subject to support hours)

Support hours are as follow: 
        Mondays – Fridays, 0900hrs to 1800hrs. 
        Saturdays, Sundays and Public Holidays are not included. 

    Out-of-scope charges for corporate: 
        – Mondays – Fridays 1800 hrs to 2359 hrs (S$200/hr min 2 hours), 
        – Mondays – Thursdays after 2359 hrs (S$250/hr), 
        – Saturdays/Sundays/Public Holidays (S$400/hr min 2 hours) 
        – Immediate Request (S$160/hr)
    All prices stated are exclusive of 7% GST

    Out-of-scope charges for homes:
        – Mondays – Fridays 1800 hrs to 2359 hrs (S$90/hr), 
        – Mondays – Thursdays after 2359 hrs (S$180/hr), 
        – Saturdays/Sundays/Public Holidays (S$300/hr) 
        – Immediate Request (S$160/hr)
    All prices stated are inclusive of 7% GST

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